Last updated: 2026-01-01
OpenCrest Collective (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
- Account data: name, email address, password (hashed), and preferences.
- Transaction data: purchased courses, pricing, and billing-related metadata (not full card numbers; payment is processed by compliant providers).
- Usage data: pages visited, features used, device/browser information, and approximate region.
- Community content: practice reflections you choose to submit.
- Support data: messages sent to [email protected] or via forms.
How we use information
- Provide and improve courses, personalize content, and deliver support.
- Process transactions and send essential communications (receipts, updates).
- Maintain security, prevent abuse, and diagnose service issues.
- Comply with legal obligations and enforce terms.
Lawful bases
Depending on your region, we rely on performance of a contract, legitimate interests (such as product improvement and security), consent (when required), and legal obligations.
Retention
We keep personal data only as long as necessary for the purposes described or as required by law. Aggregated, de-identified data may be retained to analyze trends.
Sharing
- Service providers: hosting, analytics, email delivery, and payment processors under contract and confidentiality.
- Legal: when required to comply with law or to protect rights, safety, or property.
- Business transfers: if we are involved in a reorganization, your data may be transferred under similar protections.
Choices and rights
- Access, correction, deletion: contact us to review or request deletion of your data.
- Marketing: you can opt out of non-essential emails via the unsubscribe link.
- Cookies: manage preferences via the cookie banner; you can also control cookies in your browser.
Security
We use technical and organizational measures aligned with industry practices. No method is perfectly secure; we continuously improve our safeguards.
Children
Our services are not directed to children under 13 (or the age required by your region). We do not knowingly collect personal data from children without appropriate consent.
International transfers
Your information may be transferred to and processed in countries other than your own. We apply protections appropriate to the destination and legal requirements.
Contact
If you have questions, email [email protected] or write to: OpenCrest Collective, Support, +1 (415) 915-0234.
Changes to this policy
We may update this Privacy Policy. We will post a notice on this page with the new effective date. Significant changes will be communicated via email if you have an account.
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